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Field Operations Assistant (Warehouse/Clinic Assistant)

VIP Petcare is improving the lives of pets and the people who love them!  We are currently looking for dedicated, professional team members who have a passion for pet wellness. Our mobile Veterinary Community Clinics and Wellness Centers provide high quality preventative and wellness pet care services including diagnostic tests, vaccinations, preventative medications, microchipping, nail trims and a wellness check commensurate with the services administered.

We are currently looking for an Field Operations Assistant to join our growing team! This position will work 50% of the time in the Wearhouse and 50% of the time as a Clinic Assistant.

The Field Operations Assistant will spend 50% of the time assisting with many aspects of the field office operations, including administrative, facilities, inventory, and day-to-day operations of the business. Other duties include assisting with office and warehouse organization and maintenance; ensure that Rigs are “Rig Ready” and stocked with vaccines, prepare lot number, organize, clean and load the Rigs; and communicate regularly with the management team to ensure consistency in how standards operating procedures are being executed as it relates to the clinic/center operations.

During the other 50% of the time, the Field Operations Assistant will be in the clinics assists the Veterinarian during examinations and procedures of pets; prepare vaccines and administer according to Veterinarian instructions; make recommendations for services and products to clients based on their pet’s lifestyle; collect, prepare, and label samples such as fecal and blood for outside laboratory testing; properly label and dispense medications; review paperwork with clients and process payments.

VIP Petcare is committed to our employees and offer the following to our Full-Time staff:

  • Medical, Dental, Vision
  • PTO and Holiday Pay
  • Flexible Spending Account
  • 401(k) Retirement Plan with Matching!
  • Employee Assistance Program
  • Employee Discounts

Qualifications:

  • High School Diploma or equivalent required
  • Prior VIP Petcare experience preferred
  • Must be 18 years of age or older
  • Must be able to work schedule, which includes varied days and times, most weekends, occasional overnight, and some holiday work
  • Reliable transportation to the office
  • Valid Driver’s License required
  • Safe driving record
  • Must successfully pass criminal history background check and motor vehicle record check

Skills and Aptitudes:

  • Must enjoy and be comfortable working with primarily dogs and cats of all sizes, temperaments and breeds, including handling and lifting animals as necessary.
  • Present professional appearance and positive conduct
  • Punctuality and dependability highly valued
  • Knowledge of basic sales principles and application while making recommendations to clients
  • Basic accounting principals
  • Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
  • Knowledge of principles and processes for providing customer service
  • Able to work independently without direct supervision

Environment:

  • Must be able to drive a company vehicle for long hours and in various terrain and weather conditions.
  • Must be able to work for prolonged periods of time in the field, including 12-14 hours days.
  • Prolonged periods of time utilizing a computer
  • Some outdoor clinic work and activities may be necessary
  • Work 50% of the time at VIP Petcare clinics
  • Must be able to lift up to 150 pounds assisted and 50 pounds without assistance
  • Stand/walk/move about for prolonged periods of time while at a clinic

 

VIP Petcare is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.

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